93% of consumers check online reviews before buying. 86% walk away when they see 1-2 star ratings. In 2026, 45% of buyers now use AI tools like ChatGPT and Gemini to research businesses — and 85% of what those AI tools say about you comes from third-party sources you do not control. Grow Boostly monitors, protects and builds your online reputation across every platform that matters — turning trust into your most powerful sales tool, globally.
Reputation damage is not abstract — it has a precise, measurable financial impact. Every negative review, every unresponded complaint and every damaging search result is actively costing your business revenue right now. Here is what the data shows.
A 1-2 star review, a critical news article or a negative social mention surfaces on Page 1 of Google for your brand name. 93% of buyers see it — it is now the first impression your business makes.
The majority of potential customers who would have bought from you leave without making contact — they never tell you why. Your enquiry volume drops but the cause is invisible without reputation monitoring.
Every day negative content remains unaddressed, it gains authority, accumulates backlinks and becomes progressively harder to suppress. Search algorithms treat age and links as quality signals — the longer it stays, the more entrenched it becomes.
ChatGPT, Gemini and Perplexity — used by 45% of buyers — pick up the negative signals from third-party sources. 85% of AI brand mentions come from external sources, not your own website. Now AI is telling buyers your reputation is poor.
Revenue loss from customer deterrence combines with talent acquisition difficulty and, for larger businesses, investor confidence erosion. Over 90% of individuals believe ORM influences at least 25% of a company's total market value — representing $11.9 trillion of S&P 500 value tied to reputation.
Negative content gains authority daily. 95% of dissatisfied customers return if their issue is resolved quickly — but only if someone responds in time.
Your online reputation is not a single score — it is a complex ecosystem of mentions, reviews, search results and AI citations across dozens of platforms. We monitor every one of them, 24/7, so nothing slips through unnoticed.
🔭 We provide real-time alerts for high-priority mentions and a comprehensive monthly reputation health report across every monitored channel — so you always know exactly how your brand is perceived globally.
Start Monitoring My Reputation →Our ORM service operates in two modes simultaneously — preventing reputation damage before it occurs and responding with expert speed when a crisis strikes. Here is exactly what we do in each mode.
In 2026, the initial crisis response window has compressed to 15-30 minutes. Every minute of delay allows the negative narrative to spread further, gain more shares and become progressively harder to contain. Grow Boostly's crisis ORM team is on standby to respond within 15 minutes of a reputation emergency — because the first response sets the entire trajectory of recovery.
Every Grow Boostly ORM programme operates across four interconnected pillars simultaneously — creating a complete, proactive reputation management system that protects and builds your brand 24 hours a day.
Know what is being said about your brand, everywhere, before problems escalate. Real-time monitoring with priority alerts for high-risk mentions across all channels.
Turn every interaction — positive and negative — into a reputation-building moment. 45% of consumers are more likely to visit businesses that respond professionally to negative reviews.
Proactively build a positive, brand-controlled reputation across every platform — generating authentic reviews, creating authoritative content and establishing Page 1 brand presence.
When negative content exists, push it off Page 1 with strategically created authoritative positive content — making the damaging material progressively less visible over time.
We deliver every component of a complete ORM programme — from reputation audit and 24/7 monitoring through review management, crisis response, content suppression, AI reputation management and ongoing reporting — protecting and building your online reputation across every platform that matters globally.
of Unhappy Customers Return When Their Issue Is Resolved Quickly and Professionally.
We conduct a comprehensive reputation audit — analysing every Google SERP result for your brand name, all review platform ratings and sentiment, social media mention history, AI platform citations (ChatGPT, Gemini, Perplexity), news coverage and Reddit thread sentiment — delivering a complete reputation health score and a prioritised improvement roadmap.
We implement round-the-clock monitoring across Google reviews, Trustpilot, G2, Glassdoor, Yelp, social media platforms, Reddit, news publications and AI tools — with real-time alerts for high-priority mentions, sentiment spikes and potential crisis signals. You never face a reputation problem you did not know was coming.
We manage your Google review strategy end-to-end — systematic generation of authentic positive reviews from satisfied customers, professional responses to every review within 24 hours, flagging of policy-violating reviews for removal, and rating improvement strategy. 45% of consumers are more likely to visit businesses that respond professionally to negative reviews.
When damaging content ranks on Page 1 for your brand name, we implement a strategic suppression campaign — creating authoritative, SEO-optimised positive content across multiple high-authority platforms, building links to displace the negative content progressively from Page 1 and replacing it with brand-controlled narratives that buyers see first.
We build and execute systematic review generation programmes across every relevant platform — Google, Trustpilot, G2, Glassdoor, Yelp, industry-specific directories — using ethical, automated post-interaction outreach that consistently generates authentic verified reviews from real customers without violating platform terms of service.
When a reputation crisis strikes, we respond within 15-30 minutes — the critical window that determines whether a crisis is contained or amplified. Our crisis team conducts rapid damage assessment, coordinates cross-platform response messaging, manages media outreach and executes the suppression and recovery strategy with military precision and speed.
We monitor and optimise your brand's presence across AI platforms — tracking what ChatGPT, Gemini, Perplexity and Google AI Overviews say about your business and systematically building the third-party content ecosystem (reviews, news, industry publications, social) that 85% of AI brand mentions draw from. Essential as 45% of buyers now use AI for business research.
We deliver comprehensive monthly reputation health reports — covering overall reputation score, review volume and average rating across all platforms, SERP tracking for brand name searches, AI mention sentiment, social mention volume and sentiment trend, response rate and response time metrics, and a prioritised action plan for the following month globally.
Ready to take control of your online reputation and turn it into your most powerful sales tool?
Get a Free Reputation AuditEvery Grow Boostly ORM programme delivers three core documents — giving you complete visibility, a clear strategy and transparent ongoing reporting of every aspect of your online reputation health.
Your complete reputation health score — Week 1
Your complete protection programme — Week 2
Your reputation health dashboard — every month
Our ORM service has protected and built online reputations for businesses across a wide range of industries globally — from healthcare providers and legal services to eCommerce brands and technology companies. Every industry where buyer trust is driven by online reviews and digital perception benefits from professional ORM.
Get a Free Reputation Audit →Restored trust, improved ratings and recovered revenue — from businesses that invested in professional ORM with Grow Boostly globally.
A competitor had orchestrated a coordinated fake review attack that dropped our clinic's Google rating from 4.7 to 2.8 stars in three weeks. Patient enquiries fell dramatically. Grow Boostly's ORM team identified the fake reviews, flagged them to Google, built a systematic authentic review generation programme with our satisfied patients and created suppression content for the damaging social posts. Within 8 months, our rating recovered to 4.6 stars and patient enquiries have increased by 340% compared to before the attack. The ROI of protecting our reputation in healthcare has been extraordinary — each new patient is worth thousands over a lifetime. Professional ORM should be standard practice for every healthcare provider.
A disgruntled ex-employee posted a detailed negative thread on Reddit about our company that went viral and was being shared across social media. Within 30 minutes of the post going live, Grow Boostly had deployed a crisis response. They drafted our official statement, coordinated responses across Twitter, LinkedIn and Reddit, engaged with key voices amplifying the thread and began a content suppression campaign. The narrative was effectively contained within 72 hours and our Trustpilot rating, which had taken a temporary hit, recovered fully within 6 weeks. The speed and expertise of their crisis response prevented what could have been a catastrophic brand event. We now run their proactive ORM programme monthly — prevention is far cheaper than cure.
A news article from 2022 about a minor regulatory issue was ranking number 3 on Page 1 of Google for our company name — it was the first thing every potential client saw when researching us. Despite the issue being fully resolved, the article remained and was clearly deterring new business. Grow Boostly's SERP reputation management campaign created authoritative positive content across industry publications, social platforms and our own website, building links to displace the article. Within 9 months it had dropped to Page 3 of Google and is now effectively invisible. Our new business enquiry rate has increased by 180%. The investment in ORM has paid for itself many times over in recovered business opportunities.
Grow Boostly delivers Online Reputation Management services for businesses with audiences across the globe. Your reputation is being formed in multiple languages, across different review platforms, through different AI systems and within different regional regulatory frameworks — all simultaneously. We monitor and manage your brand reputation across every market you operate in, with platform-specific expertise and region-specific compliance awareness including GDPR, CAN-SPAM and India's PDPB regulations.
Talk to Our ORM Team →Everything you need to know about our Online Reputation Management service — answered clearly.
Your reputation is being formed right now — on Google, on Reddit, in ChatGPT responses, on review platforms you may not even know exist. Grow Boostly will audit your complete online reputation health, identify every risk and opportunity across every platform and build the monitoring, response and reputation-building programme that turns your online presence into your most powerful trust signal and sales tool. Our first step is always a free, no-obligation reputation audit — so you know exactly where you stand today.
